Frequently Asked Questions
Everything you need to know about your Thermomix experience.
What is the standard shipping timeframe for a new Thermomix?
Most orders are processed within 1-2 business days. Standard ground shipping typically takes 5-7 business days depending on your location within the United States.
Does the Thermomix TM6 come with a warranty?
Yes, every new Thermomix TM6 purchased through our official store includes a 2-year limited household warranty covering manufacturer defects.
What is your return policy for accessories and appliances?
We offer a 30-day return policy. Items must be in their original packaging and in like-new condition to qualify for a full refund, minus shipping costs.
Do you offer financing or payment plans?
Yes, we partner with third-party providers like Klarna to offer flexible monthly payment options at checkout, subject to credit approval.
How do I access the Cookidoo recipe platform?
Your Thermomix TM6 comes with a built-in screen that connects directly to Cookidoo via Wi-Fi. New customers receive a complimentary 6-month trial subscription.
Are the Thermomix components dishwasher safe?
Most parts, including the mixing bowl, lid, butterfly whisk, and blade set, are made of high-quality stainless steel and food-grade plastic and are dishwasher safe.